Hi folks,
Just wanted to share me thoughts. Recently, more and more companies have online sales agents. I think it's convenient to ask them a question directly, instead of mastering a website's contents. I was recently helped by an online sales agent at a Toyota dealership's website and at a Telecom provider I asked about SIM cards.
Today I tried to close a window in my internet browser (from First Premier Bank, looking at credit cards) but when I did, I was asked to hold on because a sales rep wanted to chat with me. Fine, I thought, let's see if she can tell me why they use ridiculous fees. But after asking two questions, I found out it was a "virtual" sales rep. I felt like somebody had played a trick on me. Don't tell me there's a sales rep that wants to talk to me if there's a computer trying to answer my questions! The IT guys who created the system put some fun jokes in there though. See below....
Try to ask weird questions to find out if there is a computer on the other side, or whether it really is a sales rep! Let me know if you found any funny answers to your questions..
